Features & Capabilities

The Steno.ai AI Twin platform provides a comprehensive suite of features designed to create engaging, personalized AI experiences for your customers. All features are accessible through your dashboard at dashboard.steno.ai .

Core Features

Custom AI Twin

A fully custom AI Twin trained on your proprietary knowledge. Your AI Twin embodies your unique expertise, methodology, and voice—it’s your digital embodiment, not just a chatbot with files.

Multimodality

Interact via real-time voice calls or text chat in a single, unified interface. Users can seamlessly switch between voice and text during the same conversation.

Image & Handwriting Recognition

Your AI Twin can read and interpret images uploaded by users, including handwritten notes, and convert them to text.

Memory & Personalization

Your AI Twin remembers past conversations with each user, allowing for context-aware, personalized interactions across sessions.

Proactive Guidance & Offers

Your AI Twin can suggest actions, products, or the next step in a sales or learning funnel based on the conversation. It understands context and knows exactly when to deliver a relevant product or service recommendation, helping welcome users into your ecosystem naturally.

Your AI Twin can share relevant hyperlinks to videos, documents, or other resources directly within a conversation.

Analytics Dashboard

View usage metrics and conversation histories to understand audience engagement and optimize your AI Twin’s performance. Access anonymized conversation logs to deeply understand your audience—these insights help you learn what your users need, allowing you to shape future content and products based on real interactions.

Phone Call Integration

Your AI Twin can be integrated to handle incoming phone calls, providing voice-based customer service at scale.

Voice & Language

Voice Cloning

The Steno Twin Engine creates a high-fidelity digital clone of your voice. You simply upload a few minutes of audio directly to your dashboard, and your voice clone is created instantly.

Standard Clone: Requires 2-4 minutes of clean audio. Included in all plans.

Pro Voice (Professional Clone): Requires 1-2 hours of audio to capture more expressiveness and emotion. Available as an add-on or included with Enterprise plans.

If you don’t have a high-quality sample ready, we provide detailed instructions and a script to help you record one. See voice cloning guide.

Multilingual Support

Your AI Twin can converse in over 23 languages. The AI Twin detects the incoming language (text or voice) and responds fluently without you needing to configure anything.

Supported Languages:

Arabic, Chinese (Mandarin), Czech, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Turkish, Ukrainian, and Vietnamese.

No Extra Language Fees: All supported languages are included in your subscription.

AI Behavior & Knowledge

Knowledge Base Control

You have full control inside the dashboard. You decide your AI Twin’s boundaries—whether it’s strictly constrained to your knowledge base or adaptive.

Protecting brand integrity is a priority. By default, the Steno Twin Engine forces your AI Twin to stick strictly to the content you provided, ensuring it relies on your intelligence rather than making things up.

Personality & Behavior Customization

This is where Steno.ai invests the most to give you market-leading creative control. You can shape your AI Twin’s behavior to match your brand perfectly—whether you need a “Tough Love” style or a “Gentle Support” guide—giving you the freedom to fine-tune exactly how it interacts.

Handling Off-Topic Questions

Configure how your AI Twin responds when users ask questions outside the knowledge base. It can politely decline, escalate to human support, or provide a general response while noting the limitation.

Hallucination Prevention

We use several methods to prevent your AI Twin from hallucinating or giving incorrect answers. The primary method is constraining responses to only your provided knowledge base, ensuring every answer has a verifiable source.

You can set strict guardrails through the dashboard to prevent your AI Twin from discussing off-limit topics.

Deployment Options

Standalone Web App (Primary)

Host your AI Twin on a dedicated URL—either on your own domain (e.g., yourdomain.ai) or a subdomain (e.g., chat.yourdomain.com). This is the primary deployment option for most customers, giving you full control over the experience. Learn more about DNS setup.

Embedded Web App

Embed your AI Twin directly on your existing website or platform via a simple script or iframe. Works with most modern website builders including WordPress, Squarespace, Webflow, and more. Learn more about embedding.

Native Mobile App

Launch a branded native iOS and Android app for your AI Twin. Available as an add-on or included with Enterprise plans. Learn more about mobile app packages.

SDK Integration

Use our SDK (Basic or Plus tier) to embed your AI Twin directly into any digital environment—your existing applications, mobile apps, platforms, or devices—with full control over the look and feel.

For example, using the SDK, you could have your AI Twin join a Zoom call where multiple users could interact with it. Learn more about the SDK.

Integrations

Member Syncing

Seamlessly sync members from major platforms, allowing you to easily whitelist your existing customers and grant them instant access. Supported integrations include:

Kajabi
GoHighLevel
Mighty Networks
Manual CSV upload

API & Zapier (Coming Soon)

Connect your AI Twin with your CRM and other tools through API and Zapier integrations.

Upcoming Features

Real-Time Video Avatar

This feature is currently in development beta. We are working closely with select customers to test and refine it. If you’d like to join our early access list, email sales@steno.ai.

Our Core Focus

Everything we build at Steno.ai centers on deepening the quality of the relationship between your AI Twin and each end user. This means we’re continuously investing in:

Proactive Memory — Your AI Twin remembers what matters to each user, anticipating their needs and building on past conversations
Authentic Expression — Making your AI Twin feel and express itself in the most accurate, human form possible
Trust-Building Tools — Giving you everything you need to deepen user trust and create genuine, lasting relationships at scale

Questions? Contact support@steno.ai.