Legal & Compliance
This page provides an overview of legal considerations when using Steno.ai. For complete terms, refer to our official legal documents.
Official Documents
- Terms of Service — The agreement governing use of our services
- Privacy Policy — How we collect, use, and protect your information
- Data Processing Agreement — Available upon request for customers requiring a DPA for compliance. Contact legal@steno.ai.
Usage Guidelines
The service is for commercial business use only. Customers may not:
- Reverse-engineer the platform or extract proprietary models or algorithms
- Use the service for spam, illegal content, or fraudulent purposes
- Build a competing AI platform using our service
- Resell or sublicense access without written approval
Partner Deployment
Using your AI Twin in a third-party partner’s product or reselling access requires prior written approval. This includes embedding your AI Twin in a partner’s software or white-labeling access for resale.
Contact legal@steno.ai early in your planning process to discuss requirements.
Liability & Responsibility
You are responsible for:
- How your AI Twin is deployed and used
- The output it generates and decisions based on AI-generated content
- Compliance with applicable laws and regulations
- Appropriate disclosures to end users
- Disclosing to your end users if your deployment is configured to associate conversation data with identified user information, and obtaining any required consent
- Reviewing and fine-tuning responses before and after launch
We are responsible for:
- Providing a functional, reliable platform
- Maintaining security and data protection
- Training your AI based on the content you provide
- Upholding our commitments in the Terms of Service
Industry-Specific Considerations
Healthcare
We are not HIPAA-compliant and Steno is not intended for use as a medical device or regulated health service. Customers deploying in healthcare or other regulated contexts are responsible for their own regulatory compliance, including applicable laws governing AI-assisted services. Consult qualified legal advisors before deploying AI for purposes that may be subject to sector-specific regulation.
Financial Services
Ensure AI disclaimers clarify content is not licensed financial advice (if applicable). Review compliance with SEC, FINRA, or equivalent regulations.
Legal Services
AI-generated content should not be considered legal advice without attorney review. Consider attorney-client privilege implications and bar association guidelines.
Education
Consider student privacy laws (FERPA, COPPA), ensure content accuracy and age-appropriateness, and provide academic integrity guidelines.
Compliance Support
We provide:
- Secure, compliant infrastructure
- Data Processing Agreements
- Guardrail configuration options
- Conversation logging for audit purposes
Our processes are designed to support compliance with GDPR, CCPA, and other data protection regulations. You are responsible for ensuring your use complies with industry-specific regulations.
Contact
For questions about legal terms, licensing, or compliance, contact legal@steno.ai.
Note: This documentation provides an overview and is not a substitute for the full Terms of Service. In case of conflict, the official Terms of Service govern.