Dashboard Access & Testing

This guide covers how to access your Steno dashboard and test your AI Twin before going live.

Dashboard Access

Once you subscribe to a plan, you get immediate access to your dashboard.

Accessing Your Dashboard

1. Sign up at steno.ai  and complete your subscription
2. Access your dashboard at dashboard.steno.ai 

What You Can Do in the Dashboard

• The Lab: Build and train your Twin with Maya, your AI Success Specialist
• Knowledge Base: Upload and manage training content
• Voice: Configure voice cloning and settings
• Deploy: Launch via custom domain or embed
• Analytics: Track usage and review conversations
• Customize: Configure appearance and branding
• Configuration: Set up access control and monetization
• Users: Manage user access

Testing Your AI Twin

Before going live, thoroughly test your AI Twin using the built-in testing features.

How to Test

1. Access Testing Mode: Use the test interface in your dashboard
2. Test Both Modes: Try both text and voice interactions
3. Submit Feedback: Use the thumbs up/down buttons to flag issues

What to Test

Test your AI Twin for:

• Knowledge Accuracy: Does it answer questions correctly based on your content?
• Voice Quality: Does the voice clone sound natural and like you?
• Personality: Does the tone and style match your brand?
• Guardrails: Does it properly handle off-topic or inappropriate questions?
• Edge Cases: How does it handle unusual or unexpected questions?

Providing Feedback

In both text and voice mode, you’ll see thumbs up/down buttons to submit feedback directly:

• Flag Issues: Mark responses that need improvement
• Note Corrections: Provide context on what the response should have been
• Track Progress: See feedback history and improvements

Iterating and Refining

Based on your testing:

1. Adjust personality and behavior settings in the dashboard
2. Upload additional content to fill knowledge gaps
3. Refine guardrails to handle edge cases
4. Re-test until you’re satisfied with the quality

Before Going Live

Complete your testing before deploying to your audience. Ensure:

• Your AI Twin responds accurately to domain-specific questions
• Voice cloning sounds natural and appropriate
• The personality matches your brand
• Edge cases and unusual questions are handled correctly
• Guardrails prevent off-brand or inappropriate responses

Getting Help

If you need assistance during testing, our AI Success Specialists are available:

• Email: support@steno.ai
• Help documentation: Browse these docs for detailed guides

Questions? Contact support@steno.ai.