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DocumentationGuidesEmbedded Authentication

Auth for Embedded Twins

For embedded chat experiences inside your existing site (e.g., WordPress, Kajabi, Squarespace, etc.):

  • You must provide a cookie containing the user’s name and email, readable by the chat.
  • To ensure cross-subdomain access, the cookie domain must include a leading dot, such as .example.com
  • This allows chat.example.com to access cookies set by example.com.

Optional: Encrypted Cookies

For enhanced security:

  • You may encrypt cookie contents (e.g., using HMAC-SHA256).
  • If you do, please share with us:
    • The encryption algorithm used
    • The secret key required for decryption

This allows the chat to securely verify the user without exposing sensitive data.

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