Features & Capabilities
The Steno.ai platform provides a comprehensive suite of features for creating engaging, personalized AI experiences. All features are accessible through your dashboard at dashboard.steno.ai .
Core Features
Custom AI Twin
A fully custom Twin trained on your proprietary knowledge. Your Twin embodies your unique expertise, methodology, and voice—it’s your digital embodiment, not just a chatbot with files.
Multimodality
Interact via real-time voice calls or text chat in a single, unified interface. Users can seamlessly switch between voice and text during the same conversation.
Image & Handwriting Recognition
Your Twin can read and interpret images uploaded by users, including handwritten notes, and convert them to text.
Memory & Personalization
Your Twin remembers past conversations with each user, allowing for context-aware, personalized interactions across sessions.
Proactive Guidance & Offers
Your Twin can suggest actions, products, or the next step in a sales or learning funnel based on the conversation. It understands context and knows when to deliver relevant recommendations.
Link & Resource Sharing
Your Twin can share relevant hyperlinks to videos, documents, or other resources directly within a conversation.
Voice & Language
Voice Cloning
The Steno Twin Engine™ creates a high-fidelity digital clone of your voice. Upload a few minutes of audio to your Voice settings, and your voice clone is created instantly.
Standard Clone: 2-4 minutes of audio. Included in all plans.
Pro Voice: 1-2 hours of audio for more expressiveness. Add-on or Enterprise.
Multilingual Support
Your Twin converses in 23+ languages. It detects the incoming language and responds fluently without configuration.
Supported: Arabic, Chinese, Dutch, English, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Turkish, Ukrainian, Vietnamese, and more.
Dashboard Features
Build
| Feature | Description |
|---|---|
| The Lab | Interactive workspace for designing and improving your Twin |
| Knowledge Base | Upload and manage training content |
| Voice | Configure voice cloning and settings |
Manage
| Feature | Description |
|---|---|
| Deploy | Launch via custom domain or embed |
| Analytics | Usage metrics, conversation history, feedback |
| Customize | Branding, appearance, conversation starters |
| Configuration | Access control, authentication, monetization |
| Users | User management and platform syncing |
AI Behavior & Knowledge
Knowledge Base Control
Full control inside the dashboard. You decide your Twin’s boundaries—whether it’s strictly constrained to your knowledge base or adaptive.
By default, the Steno Twin Engine™ forces your Twin to stick strictly to the content you provided, ensuring it relies on your intelligence rather than making things up.
Personality & Behavior Customization
Shape your Twin’s behavior to match your brand—whether you need a “Tough Love” style or a “Gentle Support” guide. Configure tone, vocabulary, formality, and response style.
Handling Off-Topic Questions
Configure how your Twin responds when users ask questions outside the knowledge base. It can politely decline, escalate to human support, or provide a general response while noting the limitation.
Hallucination Prevention
Multiple methods prevent your Twin from giving incorrect answers. The primary method is constraining responses to only your provided knowledge base, ensuring every answer has a verifiable source.
Deployment Options
Custom Domain (Recommended)
Host your Twin on a dedicated URL with full authentication, user management, and monetization. Learn more →
Embedded Widget
Embed on your existing website via a simple script. Works with WordPress, Squarespace, Webflow, and more. Learn more →
Native Mobile App
Branded iOS and Android apps for your Twin. Add-on or included with Enterprise. Learn more →
SDK Integration
Embed your Twin into any digital environment with full control over look and feel. Learn more →
Integrations
Member Syncing
Sync members from major platforms for automatic access management:
- Kajabi
- GoHighLevel
- Mighty Networks
- Manual CSV upload
API & Zapier
Connect your Twin with your CRM and other tools through API and Zapier integrations.
Upcoming Features
Real-Time Video Avatar
Currently in development beta. Contact sales@steno.ai to join the early access list.
Our Core Focus
Everything we build centers on deepening the quality of the relationship between your Twin and each end user:
- Proactive Memory — Your Twin remembers what matters to each user
- Authentic Expression — Making your Twin feel and express itself in the most accurate, human form
- Trust-Building Tools — Deepening user trust and creating genuine relationships at scale
Questions? Contact support@steno.ai.