Twin Launch Overview

This guide provides a comprehensive overview of everything you need to build and launch your Twin on the Steno.ai platform. Whether you’re just getting started or preparing for deployment, this page walks you through the complete process.

At a Glance

You can go live the same day you sign up. Here’s the typical process:

Our Core Focus

Everything we build at Steno.ai centers on one goal: deepening the quality of the relationship between your Twin and each end user. We believe authentic connection drives real business results.

This means we’re continuously investing in:

• Proactive Memory — Your Twin remembers what matters to each user, anticipating their needs and building on past conversations to create continuity
• Authentic Expression — Making your Twin feel and express itself in the most accurate, human form possible—capturing your nuance, warmth, and personality
• Trust-Building Tools — Giving you everything you need to deepen user trust and create genuine, lasting relationships at scale

The result is an AI experience that doesn’t just answer questions—it builds relationships.

Detailed Steps

Phase 1: Setup

1. Subscribe: Choose the plan that fits your needs at steno.ai 
2. Access Dashboard: Log in to dashboard.steno.ai 

Phase 2: Content & Training

1. Upload Content: Add your training materials (videos, audio, documents)
2. Auto-Sync: Connect YouTube channel or podcast feed for automatic updates
3. Voice Clone: Upload a voice sample (2-4 minutes for standard clone)

Learn more about the Knowledge Base →

Phase 3: Configuration

1. Personality: Set your Twin’s tone, style, and behavior
2. Guardrails: Configure boundaries and off-limit topics
3. Knowledge Base: Choose strict constraint or adaptive mode

Phase 4: Testing

1. Test Conversations: Try both text and voice modes
2. Provide Feedback: Use thumbs up/down to flag issues
3. Iterate: Refine settings based on testing

Learn more about dashboard testing →

Phase 5: Deployment

Choose your deployment method:

• Custom Domain (Recommended): Host on your own domain with full authentication and monetization
• Embedded Widget: Embed on your website or platform
• Mobile App: Contact sales for native iOS/Android app add-on
• SDK Integration: Use Basic or Plus SDK for custom implementations — SDK Documentation

Learn more about deployment options →

Phase 6: User Management

Set up how users will access your Twin:

• Manual: Upload CSV of approved users — Users
• Member Syncing: Connect Kajabi, GoHighLevel, or Mighty Networks (Growth+ plans)
• Custom Auth: Configure in Configuration

Phase 7: Monetization (Optional)

If charging users:

1. Configure Pricing: Set up your subscription tiers
2. Payment Integration: Connect Stripe in Configuration
3. Access Control: Configure access modes (open, invite-only, paid)

Learn more about monetization →

Optional Add-Ons

Native Mobile App

For iOS and Android apps:

1. Create Accounts: Apple Developer ($99/year) and Google Play ($25 one-time)
2. Provide Assets: Share brand assets and app details
3. Testing: Review TestFlight builds and provide feedback
4. Launch: We handle App Store submission

Learn more about mobile app packages →

Custom Domain

Set up your Twin on your own domain (e.g., chat.yourdomain.com):

1. Provide Domain: Share your preferred subdomain
2. Update DNS: Add the DNS records we provide
3. Confirm: Let us know when DNS is updated

See Deploy guide for DNS setup →

Getting Help

Our AI Success Specialists are available to help at any step:

• Email: support@steno.ai
• Documentation: Browse these docs for detailed guides

Enterprise White Glove Service

Enterprise customers receive dedicated support including:

• Assigned AI Success Manager
• Custom implementation assistance
• Priority support channels
• Custom integrations

Contact sales@steno.ai for Enterprise inquiries.